L'arc Casino Kenya operates under the Gambling Control Act 2025, which mandates responsible gambling measures across all licensed operators in Kenya. The Gambling Regulatory Authority of Kenya (GRAK) enforces player protection standards including self-exclusion mechanisms, deposit limits, and mandatory reality checks. These tools help players maintain control over their gaming activity and prevent problem gambling behaviors.
Section 115 of the Gambling Control Act 2025 grants players the right to exclude themselves from gambling activities for specified periods. Self-exclusion requests range from 6 months to 5 years. L'arc Casino must implement exclusion requests within 7 days—failure to comply carries penalties up to KES 1 million or one year imprisonment for operators.
Submit self-exclusion requests through your account settings or contact customer support directly. During exclusion, your account becomes inaccessible—you cannot deposit, wager, or withdraw funds. Exclusion applies to website, mobile app, and all L'arc Casino platforms. Requests cannot be reversed during the chosen period.
Set daily, weekly, or monthly deposit caps through account settings. Limits take effect immediately upon activation. Lowering limits applies instantly; increasing limits requires 72-hour cooling period before changes activate. Loss limits track net losses over specified timeframes—once reached, the system blocks further deposits until the period resets.
Maximum deposit limits: KES 10,000 daily, KES 50,000 weekly, KES 200,000 monthly. Players can set lower amounts matching their budgets. The platform prevents deposits exceeding configured limits regardless of payment method used.
Reality check notifications appear at intervals you configure—options include 30, 60, 90, or 120 minutes. Pop-ups display session duration, net wins/losses, and wager totals. These interruptions encourage conscious decision-making about continued play. Dismiss notifications to resume or log out to end the session.
Request temporary account suspensions lasting 24 hours to 30 days. Unlike self-exclusion, cooling-off periods allow earlier reactivation if requested. During suspension, account access remains blocked but no formal exclusion record is created. Useful for short breaks without long-term commitment.
Gambling becomes problematic when it negatively impacts financial stability, relationships, or mental health. Recognize these indicators early:
If multiple signs apply, consider seeking professional assistance. Problem gambling is treatable through counseling and support programs.
Website: bclb.go.ke
Function: File complaints against operators, access regulatory information, report underage gambling
Program: Joint campaign by AGOK and BCLB promoting responsible gambling
Resources: Educational materials, self-assessment tools, player protection information
Availability: Private counselors and psychologists in Nairobi, Mombasa, Kisumu
Services: Individual therapy, group support sessions, cognitive behavioral therapy for gambling addiction
Contact: support@larccasinonokenya.com or 0743 369318
Assistance: Implement protection tools, process self-exclusion requests, provide resource referrals
📍 Ring Rd Kilimani, Nairobi | 📞 0743 369318
Licensed and regulated by the Betting Control and Licensing Board (BCLB), Kenya. Operator: Nine Planets International Limited | License: PG0001322
L'arc Casino Kenya operates under the Gambling Control Act, 2025. Players must be 18+ years. Gamble responsibly.
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